FIND YOUR ANSWERS HERE

1. How long does delivery take?


Our products are shipped directly from trusted warehouses. On average, delivery to the USA takes 7–15 business days. In some cases (especially international or peak season orders), it may take up to 25 days.

2. Do you offer free shipping?


Yes, we offer free shipping on most of our products. Final shipping details will be shown at checkout.

3. How can I track my order?


Once your order is fulfilled, you’ll receive a tracking link by email. You can track the status anytime until delivery.

4. What if my order is delayed?


Sometimes customs or logistics can cause delays. If your order hasn’t arrived after 25 days, please contact us at pickupone1@gmail.com with your order number, and we’ll assist you.

5. How can I contact customer support if I need help with my order?


You can reach us anytime at pickupone1@gmail.com — we usually respond within 24–48 hours.

6.. Is checkout on your website safe and secure?

Yes. We use SSL encryption and trusted payment gateways (PayPal, debit/credit cards) to keep your payment details safe.

7. Do you offer any warranty on your products?


Yes. Most items come with a 30-day limited warranty against manufacturing defects. Contact us if you face any quality issues.

8. What is your return and refund policy?

We accept returns for damaged or defective items within 14 days of delivery.

We don’t accept returns for change of mind if the item has no defect.

9. Do you ship worldwide?


Yes. We ship to most countries. Delivery times may vary by region.

10.What should I do if my tracking hasn’t updated for a few days?


It’s normal for tracking to pause for a few days while packages move between carriers. If it shows no update for more than 10 days, please contact us.